Privacy Policy

Stone Age Australia / Stone Age Tools
Website: www.stoneagetools.com.au
Phone: 1300 390 391
Last updated: 01/07/2026

Stone Age Australia / Stone Age Tools respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, request a quote, place an order or interact with our business.

1. Information We Collect

We may collect personal information including:

  • Your name;
  • Business name;
  • Email address;
  • Phone number;
  • Billing and delivery address;
  • Order details;
  • Payment-related information;
  • Enquiry details;
  • Website usage information, including cookies, IP address, browser data and analytics information.

We only collect information that is reasonably necessary for our business operations.

2. How We Collect Information

We may collect personal information when you:

  • Submit an enquiry through our website;
  • Request a quote;
  • Place an order;
  • Contact us by phone, email, social media or online form;
  • Subscribe to updates or marketing communications;
  • Visit and browse our website.

3. How We Use Your Information

We may use your information to:

  • Respond to your enquiries;
  • Provide quotes;
  • Process orders and deliveries;
  • Issue invoices and receipts;
  • Provide customer support;
  • Improve our products, services and website;
  • Send product updates, promotions or marketing communications, where permitted;
  • Comply with legal, accounting and regulatory obligations.

4. Disclosure of Information

We may share your information with trusted third parties where reasonably necessary, including:

  • Freight and delivery providers;
  • Payment processors;
  • IT, website and hosting providers;
  • Accountants, bookkeepers and professional advisers;
  • Legal or regulatory authorities where required by law.

We do not sell your personal information.

5. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve user experience, understand website traffic and improve our marketing.

You can disable cookies through your browser settings, although some parts of the website may not function properly.

6. Marketing Communications

From time to time, we may send you updates about our products, offers or services.

You may unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option where available.

7. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of online transmission or electronic storage is completely secure.

8. Accessing or Correcting Your Information

You may request access to, or correction of, the personal information we hold about you by contacting us.

We may need to verify your identity before processing your request.

9. Contact Us

For privacy-related questions, please contact us:

Stone Age Australia / Stone Age Tools
Website: www.stoneagetools.com.au
Phone: 1300 390 391
Email: sales@stoneageaustralia.com.au
Address: 6/7 Dunstans Court, Thomastown, Victoria 3074
ABN: 91631986555